Contact us

 

Your query	How we can help
Contact a Customer Care representative	Our phone number can be found in your Member Centre or any emails we’ve sent you. Or you can ask a question via our Online Helpline.
View frequently asked questions	Explore FAQs.
Learn about credit reports, credit scores and identity fraud prevention	Browse the Knowledge Centre.
Query information on your credit report	Please create an account for our Online Helpline, raise a dispute and we’ll investigate for you. You’ll need to have a copy of your current Equifax credit report. You may also send a query via post to the address below.
Make a complaint	Read our complaints procedure.
Order your credit report by post	We offer easy online access to your Equifax credit report and score. You may also request your Equifax credit report by post.
Contact us by post	Equifax Ltd Customer Service Centre PO Box 10036 Leicester LE3 4FS
Business and Public Sector enquires	Go to our business website.